For Advice During Office Hours:
Our skilled and experienced nurses and medical assistants are trained to give helpful medical advice on the care of our patients. They can help our parents decide if their child needs to be seen in our office or managed at home.
If the nurses or medical assistants are not immediately available, please leave a message in the “nurses mailbox.” The nurse or medical assistant will return your call within 2 hours. To help us better contact you, please leave a telephone number where we can talk to you directly. We prefer to not leave advice on your voicemail. Please keep in mind that Monday mornings are our busiest times.
Please leave the following information when leaving a message for our nurses:
- Your name and telephone number
- Your child's name and age
- A brief description of your child's problem
For routine, non-urgent matters, when the office is closed, please leave a message and we will return your call the next business day.