Florence Primary Care

(859) 647-6700

Hours of Operation:

Monday 7:30 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday - Sunday CLOSED

Contact us

Florence Primary Care

10032 Demia Way
Florence, KY 41042
(859) 647-6700
FlorencePrimaryCare@cchmc.org

Now Accepting New Patients

Non-Urgent Calls

After hours, call (859) 647-6700.  You may leave a voicemail message for appointments, nurses, prescription refills, lab results, and billing.
Our staff will return your call the next business day.

Urgent Calls

Your child’s good health is our top priority. We offer 24/7 availability to our patients for emergency situations. Not all conditions require immediate contact, so we ask that our Emergency Mailbox is to be used ONLY for URGENT calls.

To access the Emergency Mailbox call (859) 647-6700 and press “9”

What is an urgent call?

Fever consistently above 102-103

Severe vomiting, diarrhea

Dehydration

Very stiff neck with headache or vomiting

Difficult or labored breathing

Severe sore throat

Severe earache

Moderate to severe stomach pain

Very sick acting child, with or without a fever

Very fussy, inconsolable child

When calling,
please remember
to clearly state:

Your full name

Your telephone number with area code

Your child’s name, age & symptoms

Please temporarily remove your “Privacy Call Block”

To do this, simply pick up your phone and dial *87

After talking to the doctor, to reactivate the Privacy Call Block pick up your phone and dial *77.

The doctor on call will return your call within 20-30 minutes (if not, please call the emergency mailbox again).

Hours of Operation

Monday 7:30 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday - Sunday Closed