Urgent Calls


We offer 24/7 availability to our patients for emergency situations.
Emergency Mailbox is to be used ONLY for URGENT calls such as:

  • Fever consistently above 102-103
  • Severe vomiting, diarrhea
  • Dehydration
  • Very stiff neck with headache or vomiting
  • Difficult or labored breathing
  • Severe sore throat
  • Severe ear ache
  • Moderate to severe stomach pain
  • Very sick acting child, with or without a fever
  • Very fussy, inconsolable child

To access the Emergency Mailbox call (859) 647-6700 and press “9”

  • Clearly state:
  • Your name
  • Your telephone number with area code
  • Your child’s name, age & symptoms
  • Please temporarily remove your “Privacy Call Block”
  • To do this, simply pick up your phone and dial *87.
  • After talking to the doctor, to reactivate the Privacy Call Block pick up your phone and dial *77.
  • The doctor on call will return your call within 20-30 minutes (if not, please call the emergency mailbox again).

Non-Urgent Calls

Call (859) 647-6700.  You may leave a voicemail message for:

  • Appointments
  • Nurses
  • Prescription Refills
  • Lab Results
  • Billing

Our staff will return your call the next business day.